A welcoming and friendly reception service leaves a good impression on everyone who enters and leaves your premise. It makes them feel safe, secure, and comfortable to return. If you are looking for a reliable, highly skilled concierge security officer for your business or resident, then speak to Diffusion Elite Security.
Our Approach
Our approach to security service is very simple. We focus on the details of security and safety as we serve with heart and 100% commitment. If safety is important to you, then it is critical to us.
Clients That We Serve
Clients that mainly use our concierge services include residents, Care Homes, Museums, Corporate offices, Sheltered Housing, Hospitals, Golf Clubs, Hotels, etc.
Hire experienced concierge security team
Our concierge security team consists of highly dedicated individuals, who are trained to effortlessly maintain access control to your building, offer front-line support, and respond to any query with a smile. They not only secure your building, but also work to maintain the professional visibility you want at your entrances, and successfully represent the unique style and atmosphere of your establishment.
Residential Concierge Services
Our expertise in residential concierge ensures only residents (and their guests) are granted access to the building. Our security officials are also trained in conflict resolution and will swiftly diffuse regular building issues, like parties, noise complaints, etc.
Commercial Concierge Services
With a team of commercial concierge experts, Diffusion Elite Security is ready to assist with the safety and security of your commercial property. We will monitor your building cameras, protect suite keys, and strengthen your building policies with less fuss.
WHAT OUR CONCIERGE SECURITY GUARDS DO
The primary role of our concierge security guards is to secure premises and personnel by inspecting equipment and buildings, patrolling property and access points, allowing access to authorised personnel, etc. They are able to achieve this by:
• Keeping unwelcome guests or visitors banned from entering the premise
• Removing anyone causing a disturbance, all in a professional and direct manner
• Monitoring security cameras and maintain detailed shift reports.
• Providing access control at the entrance
• Conducting regular patrols of the building to verify that all areas of the building are safe and secure
• Directing visitors to their designated areas, greet guests and assist residents where necessary
• Ensuring your guests never worry about their safety plus create an unforgettable warm experience
• Directing delivery vehicles and visiting vehicles to a suitable area when required.
• Logging details of visitors and guests to maintain a complete and accurate written log.
• Checking contractor passes to ensure all are valid and up to date
• Working to ensure a positive customer experience for all customers/visitors
• Maintaining strict no-smoking policies
• Being a visual deterrent to anti-social behaviour
• Locking and unlocking the premise at specified times
Our concierge professionals can also provide first aid assistance and act as fire marshals in the event of a building evacuation scenario.
Meet and Greet
Face-to-face contact with people is something that leaves a lasting impression. Our concierge security operatives are friendly, courteous and are always smiling!
24-hour control room
Our 24-hour control room is readily available to offer advice to our officials when needed to ensure our high standards are maintained.
Fully-Uniformed Concierge security operatives
Our guards represent the face of your company and our agency through professional understanding of their role, our morals, and your company. They come smartly dressed and demonstrate how we work through the kind and polite way we train them to communicate with staff, customers, and colleagues.
Help Everyone and Anyone
Stretching a helping hand to others is important not only for business, but in everyday life. We ensure our concierge staff are trained to be helpful and attentive always.
What’s more?
At Diffusion Elite Security, we train our staff to treat every event with the same professionalism and with equal enthusiasm. If you wish to find out more about our concierge security services or how we can help protect your business, do not hesitate to contact us. Request a free quote here.
